Last Updated: January 12, 2026

Thank you for shopping at Trust Flow Shop. We value your satisfaction and aim to provide you with quality products and a smooth shopping experience. Please read this Return and Refund Policy carefully to understand your rights and responsibilities regarding returns, exchanges, and refunds.

1. Interpretation and Definitions

Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Trust Flow Shop.
Goods refer to the products offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website: https://trustflowshop.com/
You means the individual or legal entity purchasing Goods from Us.

2. Returns

• Returns are accepted within 7 calendar days of delivery.
• Items must be unused, in original packaging, and in original condition.
• Personal care, perishable, customized, and clearance items are non-returnable unless defective.
• Proof of purchase is required.

3. Return Process

• Contact us by email at support@trustflowshop.com with your order details.
• If approved, return instructions will be provided.
• Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.

4. Refunds

• Refund approval is provided after inspection.
• Approved refunds are processed within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

5. Damaged or Defective Items

• Report within 48 hours by emailing support@trustflowshop.com with photos or videos.
• Replacement or full refund will be provided after verification.

6. Exchanges

• Exchanges are subject to stock availability.

7. Exceptions & Special Notes

• Minor variations in color, design, brand name, or weight are not considered defects.
• We reserve the right to refuse returns that do not meet this policy.

8. Contact Us

Website: https://trustflowshop.com/
Email: info@trustflowshop.com